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Will Bayford


Will has completed the CMI NVQ Level 5 Diploma in Management with PNE Development.  He chose PNE Development as it offered distance learning.
Will is Packhouse Manager for Greencell.  Greencell is part of the Westfalia Group, an avocado grower in South Africa.  Will is responsible for the production team to ensure that customer’s orders are completed and any problems that arise are dealt with effectively.  He liaises with other departments to identify issues and develop solutions in advance.  Will takes an active role within health and safety.

Will decided to go for the qualification to improve his CV and to provide evidence of his experience and expertise in the form of a qualification.
Studying theories in management has given Will a greater clarity in what he does.  By using past projects as evidence he has been able to reflect on how he can improve what he does in the future.   
By doing the qualification Will has increased his knowledge and awareness of strategy, improved his performance management skills and improved his working relationships.   
Will said, “Some of the processes we already had in place have been improved.  I have sought out more training for my team members in response to the focus that completing a qualification can give.”
Overall, he is very satisfied with the experience and it has enabled him to look at the workload and approach of the supervisors within the team.   Will has encouraged his team to evaluate management styles and identify areas for improvement.  Will has another tool on his CV and it has given him a fresh perspective on his role.  The organisation is now looking to modernise the management approach and improve relations with other departments.
When asked to sum up his experience Will said, “professional, accessible, supportive, pleasurable”.


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