- Adobe Reader Version 9 or higher (free to download here)
- Adobe Flash Version 10 or higher (free to download here)
- Internet Explorer 6.0 – 8.0
- Mozilla Firefox 3.0 – 4.0
- Safari 4.0 – 5.0
"I have increased my knowledge of management theory and have used this to positively influence the workplace. I have worked hard to create a positive environment, to develop staff and improve teamwork. I have improved my communication with the team and have raised its profile within the organisation through the use of visual management systems."